A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
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تصنيفات
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دار النشر
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الشكل
Paperback
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ISBN
9780006530695
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السلسلة
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سنة النشر
1998
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أحدث طبعة
0
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عدد الصفحات
160
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